Managers & Employees

The #1 Quality for Employees

  • Dependable: Employees should be reliable, consistently meeting deadlines and fulfilling job responsibilities. They need to be team players, as well as able to operate on their own when called for. Trust, respect and treating others with dignity goes both ways.

The #1 Quality for Managers

  • Communicative: Managers must clearly convey the organizations values, objectives, expectations, provide feedback, and maintain open lines of communication within their teams. They are accountable for the results of their teams, hence the importance of keeping up to date as to work progress.

Employees and managers play distinct but complementary roles within an organization.

Employees are individuals hired to perform specific tasks and contribute to the daily business operations. They are responsible for executing the work needed to meet the company’s objectives.

Managers, on the other hand, are responsible for overseeing teams of employees and ensuring that work is carried out efficiently. They plan, direct, and coordinate the activities of their teams, setting performance expectations, providing guidance, and making decisions that drive results. Managers serve as a link between employees and higher levels of leadership, ensuring that the company’s strategies are executed effectively at the operational level.

In summary ....

Employees perform specific tasks in return for compensation, and contribute to the daily business operations.

Managers plan, direct, and coordinate the activities of their teams, setting performance expectations, providing guidance, and making decisions that drive results.

The Top Five Roles for Managers

  1. Oversee Operations: managers supervise teams, allocate resources, and ensure the teams meet organizational objectives

  2. Problem Solvers: they identify and resolve issues within their teams or projects

  3. Coordinate Between Departments: managers bridge the communication gap between upper management and employees

  4. People Managers: they are responsible for motivating, guiding, and developing the talents of their direct reports

  5. Implementers of Strategy: managers put the organization’s strategic plans into action through tactical decisions

The Top Five Roles for Employees

  1. Core of Operations: employees execute day-to-day tasks and operations, driving productivity and performance

  2. Job Security Seekers: they rely on the business for stable income and career growth

  3. Workforce Diversity: employees contribute to a diverse range of skills and perspectives within the company

  4. Brand Ambassadors: they represent the company’s image both within and outside the workplace

  5. Need Support and Development: employees thrive in environments with growth opportunities, training, and a positive work culture